Generation Miner takes the generations seriously. It recognizes that members
of each generation share unique life experiences that shape their values and behavior
-- experiences that make them act, think, and spend their money differently than
members of previous generations at the same age. It also recognizes the considerable
diversity within each of the generations. While the major themes and concerns may
be similar among all members of a generation, there are important market segments
within each of the generations that behave and spend in very different ways. Generation
Miner captures both the similarities and the differences. How does it do
this?
Generation Miner is based on Genergraphics® and behavior rather than
demographics.
• It uses the expressed attitudes, values, and self-images of each generation
to characterize their needs and viewpoints toward products and services. It uses
their actual purchase behavior to relate those views to the products and services
that they consume. It recognizes that neighborhood or family demographics can give
only cursory insights into what drives consumer behavior.
Generation Miner uses multiple methods to capture differences between the
generations and their subgroups. These include:
• Data mining and potential scoring. We use your customer database, enhance
it with our other products, and produce product potential models for the generational
groups you want to target.
• Response analysis and database indexing.
• On-line analytical (OLAP) tools that allow you to use our products on an
ongoing basis for your adhoc analytical needs.